Recording Screen Feedback

Sometimes a single pin isn't enough to explain what's wrong — a hover state that flickers, a broken flow across several pages, or a bug that's hard to describe in words. A screen recording lets you capture what you're doing on the site and upload it as feedback, so the team sees exactly what you saw.

Capturing a Recording

On the live site with the feedback widget open, choose to record your screen instead of dropping a single pin. Your browser will ask which tab, window, or full screen you want to share.

1.Start the recording from the widget.

2.Select the tab, window, or screen you want to capture when your browser prompts you.

3.Walk through the issue on the site so it's captured on screen.

4.Stop the recording when you're done — it uploads and attaches as a feedback item.

Narrate as you go if your browser is capturing audio — a quick voiceover explaining what you expected versus what happened saves a lot of back-and-forth.

Who Can Record

Screen recording is available to reviewers leaving feedback, including guests on an open project. Guests can record without creating an account, and can optionally add an email afterward to get follow-up on their submission.

Upload Size Limits

Each recording is uploaded and stored against the project owner's plan. Two limits apply:

•A per-file cap set by the owner's plan. A recording larger than that cap won't upload, and you'll see a message naming the limit.

•A shared storage pool for the whole project. If the pool is full, new recordings can't be saved until space is freed or the plan is upgraded.

To keep recordings under the cap, capture just the part of the screen that shows the issue and stop as soon as you've demonstrated it. Shorter clips upload faster and are easier for the team to review.

After You Record

An uploaded recording becomes a feedback item just like a pin. It appears on the feedback board and Kanban lanes, can be assigned an owner, labels, and a due date, and moves through the same statuses from open to resolved. The team can reply on the thread and attach proof of the fix, and you can confirm it's addressed or reopen it if the problem remains.

Related topics: Dropping Visual Feedback Pins, Tracking Feedback to Done, Guest (Open Access) Feedback.